Kirberger, Cassel & Associates  

South African & Worldwide Teleradiology Services  

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Terms and   Conditions

  • Vet Imaging Specialists offer a personalized comprehensive, rapid teleradiology and hard copy image consultation service to veterinary practices in South Africa, Africa and worldwide.
  • Our service runs Monday through to Saturday with the exception of public holidays.
  • We aim at a 24 hour turnabout time from the moment the images are received. Should there for some reason be a delay in giving a report the practice will be notified telephonically
  • A complete written report will be sent to your practice by e-mail or faxed to your hospital.
  • All cases are read by South African Veterinary Council registered specialist radiologists, or in rare cases, a European or American board certified radiologist if the South African radiologists are not available.
  • Note that our radiologists can only give an opinion based on images provided and the case history. You, as the attending veterinarian is ultimately responsible for the management and treatment of the case. This means you take responsibility for the case and the radiologist cannot be held liable for any matters relating to patient care and disease condition outcome. Note that as this is a teleradiology service the radiologist providing the report may not be registered as a specialist in your country.
  • Payment is at the time of submission and cases on account (SA vets only) will have an administration fee added. Interest will be charged at 18% per annum on accounts that are more than 60 days outstanding. The referring veterinarian is responsible for the account and Vet Imaging Specialists does not send accounts to owners
  • Software and technical support for our service will be supplied but there is no guarantee on response time.
  • Please allow 2-3 days for the activation of your practice as a client on our website.
  • Access to continuing education articles and other useful information on our website is only for bona fide clients. Should you not submit any images for a 6 month period your access to the web site will be discontinued.

Last updated 14 September 2010

Copyright 2010 - Vet Imaging Specialists